•Imagining Helpouts' futures
What can Helpouts be like
in 6 months? How do I
want to nudge it?
2
D
Nudge
Help providers build
recurring client base
Experiment with
and demonstrate
value of
(Hmm, this highlighter
is
very pink!)
0
external
audience
Flesh out biz
Strategies that
work with TOS
(or suggest
Hinges?
P
0
Nov 18, 2013-
Helpouts thriving as a platform
0
Listings continue to be carefully
vetted (no Scammers)
better
categorized
Lots of targeted traffic, directory
°
People build businesses on it the semi)
Integrated into search results
- Search integration me→ I use it for scheduling
G. TOS & business friendliness→ affects willingness to> bring in external audienceadaptations?) G. Browsing interface?Helpouts discontinuedRIPnot the Googleapproach?Go API, termsH• Recurring clientstProvider burnout because oftire-Kickers (even corporate ones)Not enough to justify manpowerUsed to vet/ troubleshoot / developGoogle Wallet not establishedme: Go back to Schedule Once or VA
- Google Hangouts for connecting
(free, filtered by effort)external audienceHelpoutsexpandedPconversations and occasionallymeeting new peopleFREE Constant stream of new entrantsstart with free listings to buildthis willmake it harder.for people starting network & authority? Corporations with dedicatedresources rack up sSessions & reviews (probablyalso free)most8] People who build externalaudiences can ignoreof those dynamics.API + Customerrelationshipmanagement (party)• More pricingflexibility• Calendar, integration(better one)YouTube?why 20% cut and possible Tosexposure to competitors) (ClanficersPossible benefits:6Reviews'• Scheduling•Billingclarificatioalternatives• Recording •Book yourownHangouts
